Medication adherence is one of the most difficult challenges faced by community pharmacists. Pharmacy Times estimates the annual cost of prescription drug-related morbidity and mortality resulting from non-optimized medication therapy is a $300 billion problem in the US. The FDA estimates that 20-30% of prescriptions are never filled, and of those that are filled, around 50% are not taken as prescribed.

AideRx is a program provided to qualifying TDS clients using Rx30, Computer-Rx, and PrescribeWellness at no additional cost to your pharmacy.

We have seen high patient satisfaction for these communications, with less than a 5% opt-out rate. Results will vary.

See below to access the list of current brands eligible:

Computer-Rx Users

Rx30 Users

Other eligibility requirements include patient demographics and insurance plan types.

Your patients will receive communications based on various campaigns. For additional information visit the Customer Success Center.

For a full list of campaigns and eligible medications please visit the Customer Success Center. 

Rx30 Success Center 

Computer-Rx Success Center 

PrescribeWellness Success Center

AideRx is automatically enabled for all Rx30,  Computer-Rx, and PrescribeWellness users.

 Each campaign is based on a specific set of requirements that determines which patients are eligible for the targeted communication.

Yes, communications from AideRx provide content specific to drug education and savings and are sent after the prescription has been adjudicated. If your pharmacy has text communications enabled and the patient has opted in for text messaging from your pharmacy, they will receive those communications as normal.

Your patients will receive text messages from the phone number 1-855-750-1957 and will include your pharmacy name.

Patients can reply “STOP” to the text messages. There is a box under patient record that shows if a patient has opted out. (This field is not able to be modified by the pharmacy)

The pharmacy can navigate to our opt-out page and submit the request to be opted out of the program. Opt-out of Pharmacy Programs at any time by providing at least 21 days written notice to TDS of desire to not participate in such Pharmacy Programs.

How do I opt-out of multiple locations?

You will need to go to our opt-out page after selecting your brand, Rx30, Computer-Rx, or PrescribeWellness, you will need to enter each  NCPDP ID Number, separating with a comma as shown below. 

Example: 123456, 123457, 123458

To opt back in after you have previously opted out of the program, you must click here to fill out a PandaDoc form. You will need your pharmacy name, pharmacy address, telephone number, and email address to complete the form, and must be a decision maker for your pharmacy. 

You can find the full terms and conditions by clicking here.